Vertex Security is a private security company that has years of experience and licensed professionals working around the clock that guarantees you excellent customer service and hospitality. Our certified officers are not only trained in the fields, but they also have extra hospitality training for optimal customer relations.

Highly Trained Staff:

We have a dedicated workforce of fully trained, experienced, skilful security officers and a proven track record. We ensure recruiting the right staff as they are at the forefront of our business together with unrivalled employee benefits. Our pre-employment screening includes a thorough interview process, a complete background check, honesty and criminal history. All security personnel undergo screening and vetting to recruit the right people. They are fully licenced and we carry out regular checks to ensure they hold valid licences. That means, we have stringently trained, regularly audited and dedicated security operatives that have been working in the industry for years.

In addition, we continually aim to train our staff to ensure they can provide high standard service and up to date with the latest legislation. We offer an unparalleled classroom and field training program for our security officers that teach proper procedures, communication skills, code of conduct, courtesy and much more. We also periodically evaluate our employees’ needs and offer a continuing plan of education and training for additional skills. We recruit and train Quality Staff and provide Quality Management for Quality Service.

Best Service:

To ensure that our clients get the best service possible, we make certain that all our employees are regularly upskilled with the latest security industry standards and remain sharp and focused on offering superb customer service. We don’t deploy guards until we are satisfied that they can handle all types of situations patiently and professionally. We also ensure that they are punctual, polite, reliable and well dressed in our own high-quality uniforms.

Vertex security has a dedicated Contract Manager and Supervisor for individual client to ensure the contract runs smoothly. We maintain the highest levels of accountability for our officers. In addition to assigning attentive account managers and post supervisors, we set ourselves apart by deploying our exclusive team of highly trained field supervisors who visit your site, evaluate our employees’ performance, ensure compliance to procedures and provide training for specific situations.

We know the needs of our clients and satisfying our clients our top priority. We can provide hands-on, personal service for each of our clients. We are available for 24/7 and handle all queries and problems professionally and rectify in a timely manner. Moreover, we have a very competitive pricing structure to help organizations to get more out of their security budget. Instead of using a rigid, standard rate, at Vertex security, we evaluate the individual needs of each potential client prior to preparing an actual security proposal. We consider all of the variables, including the complexity of your needs, your budget objectives, duration and volume of service, and more. Once we understand your individual needs, we will prepare a comprehensive proposal along with a proposed rate for our services. And this evaluation service is absolutely free.

Other Advantages:

Another advantage of Vertex security is the ability to offer one-on-one attention. We’ll sit down with you to understand your needs, assess your vulnerabilities, and recommend the best response with a program that meets your security, public relations and budget objectives. We can also respond immediately to any problems or changes in your needs.

We treat individuals with respect and address every issue in the workplace in accordance with our best practice. We pride ourselves in delivering a service that is dependable, reliable and efficient.

Moreover, if circumstances change and additional support are required at short notice, our control room will have the means to deploy in short notice. And the best part is that the service will be the same great quality.

If you would like to know more about the wide-ranging security services we provide, get in touch with Vertex Security today. One of our friendly and highly experienced security experts will be more than happy to discuss any of our service-related concerns and queries you may have and provide you with your free no-obligation quotation.